PRODUCT CLAIM FORM

Personal Information

First Name		Last Name
Gender
Telephone
Country		Zip / Postcode
Address
E-mail
Pickup Location

Parcel Information

Length		cm
Width		cm
Height		cm
( length + width + height ≤ 40cm )
Weight		kg ( < 1kg )

Product Information

Model	Spoke hole
Color
Serial No. (ex.)	Serial No. photo	Select file
Where did you order
When did you order

Claim Issue

Please tick the claim issue

No electricity output from dynamo hub.

Bearing play.

Abnormal and strange sound from the hub. It can be click sound or loud noise.

Its rotating resistance became very big, comparing with the condition when the wheel was new.

Other conditions. Please describe (max. 255 characters):

✓ I have read and agreed to SP warranty policy.

After claim and payment, please visit Check Your Claim Progress to check the latest progress. In general it takes around 2 weeks from pickup to serve and return if no delay yields in the courier side. If any question, feel free to contact SP.

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